“Find ways for people to stretch themselves.
Set the bar incrementally higher, but at a level at which people feel they can succeed.
Raise it too high, and people will fail; if they fail too often, they will quit trying.
Raise the bar a bit at a time, and eventually more and more people master the situation and build the self-confidence to continue moving the bar upward.”
Source: Kouzos and Posnor, The Leadership Challenge
The superior pairing of demanding and supportive requires a fine balance:
- Too demanding can lead to inordinate stress.
- Not demanding enough can mean unfulfilled potential.
The determination, ambition and resilience of the individual are all pertinent, though trainable, traits.
With a supportive and demanding environment, much is achievable.